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Shipping Policy

Shipping Rates

Rates are calculated by the total weight of soap base ordered. We ship via UPS Ground or USPS Priority \u2014 the carrier is selected based on your location and the most efficient delivery option for your order.<\/p>

Soap Base Ordered Shipping Rate
1 – 10 lbs $15.00
11 – 20 lbs $20.00
21 – 30 lbs $35.00
31 – 40 lbs $40.00
41 – 50 lbs $55.00
51 – 60 lbs $60.00
61 – 70 lbs $75.00
71 – 80 lbs $80.00
81 – 90 lbs $95.00
91 – 100 lbs $100.00
101 – 110 lbs $115.00
111 – 120 lbs $120.00
121 – 130 lbs $135.00
131 – 140 lbs $140.00
141 – 150 lbs $155.00
151 – 160 lbs $160.00
161 – 170 lbs $175.00
171 – 180 lbs $180.00
181 – 190 lbs $195.00
191 – 200 lbs $200.00
201 – 210 lbs $215.00
211 – 220 lbs $220.00
221 – 230 lbs $235.00
231 – 240 lbs $240.00
241 – 250 lbs $255.00
251 – 260 lbs $260.00
261 – 270 lbs $275.00
271 – 280 lbs $280.00
281 – 290 lbs $295.00
291 – 300 lbs $300.00
301 – 310 lbs $315.00
311 – 320 lbs $320.00
321 – 330 lbs $335.00
331 – 340 lbs $340.00
341 – 350 lbs $355.00
351 – 360 lbs $360.00
361 – 370 lbs $375.00
371 – 380 lbs $380.00
381 – 390 lbs $395.00
391 – 400 lbs $400.00
401 – 410 lbs $415.00
411 – 420 lbs $420.00
421 – 430 lbs $435.00
431 – 440 lbs $440.00
441 – 450 lbs $455.00
451 – 460 lbs $460.00
461 – 470 lbs $475.00
471 – 480 lbs $480.00
481 – 490 lbs $495.00
491 – 500 lbs $500.00
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Best value tip:<\/strong> Our flat-rate tiers are structured around 20 lb increments. Ordering in multiples of 20 lbs gives you the lowest shipping cost per pound.

Processing & Dispatch

Orders are processed and dispatched within 24\u201348 hours of payment confirmation, Monday through Friday. Orders placed over the weekend or on holidays will ship on the next business day.<\/p>

Please note that dispatch and transit times are guidelines, not guarantees. If you need your order by a specific date, please call us before placing your order and we\u2019ll confirm whether we can accommodate your timeline.<\/p>

Tracking Your Order

Once your order ships, you\u2019ll receive a tracking number and a link to follow its progress in real time.<\/p>

Some orders ship from multiple warehouses. If yours does, you\u2019ll receive more than one tracking number \u2014 this is completely normal and simply means different parts of your order are traveling from different locations. All items should arrive within the same general timeframe.<\/p>

Damaged or Missing Orders

If your order arrives damaged, or doesn\u2019t arrive at all, please contact us and we\u2019ll work with you to make it right. We handle these situations on a case-by-case basis and will do our best to resolve things quickly.<\/p>

Domestic Shipping Only

We currently ship within the contiguous United States only. We do not offer international shipping at this time.<\/p>