We're real soap makers here. Ask us anything.

Saponify was built because we couldn't find a supplier we trusted. We're happy to answer questions, whether you're choosing your first base or scaling a product line.

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Common questions

The things most people ask before reaching out

Which base is best if I'm selling at farmers markets?

Our Shea and Goat Milk bases are the most popular for market sellers. They have broad appeal, great skin feel, and formulations that don't sweat in warm weather.

Can I mix-and-match a sample pack?

Our build-your-own bundles are designed exactly for mixing and matching. You choose which bases to test. No locked bundles, no minimums on individual varieties.

How quickly do you ship?

Orders placed before 2pm ET ship the same day, Monday–Friday. Standard shipping is 2–5 business days. Expedited options available at checkout.

What's your minimum for wholesale pricing?

Wholesale pricing starts at 25 lbs per base variety. Contact us for a full pricing sheet. We work with small businesses and don't require large first orders.

What if a batch performs differently than expected?

We stand behind batch consistency. If something isn't right, contact us with your order number and we'll make it right, no hassle.

Do you offer formulation advice?

Yes. We're soap makers ourselves and happy to talk through fragrance loads, additive compatibility, working temperature, and anything else that affects your finished bar.